Sixfam

SIXFAM 24-7 Local Support: 03 9200 2800 Support@sixfam.com.au

3CX Phone Systems

Business Hosted Phone Systems Australia – Local Australian Support You Can Trust

Hosted Business Phones:

Sixfam Support & 3CX = Seamless Business Communication

Sixfam offers expert support, setup, and management of the powerful 3CX Unified Communications System, designed to modernise your business phone infrastructure while keeping things flexible and future-ready.

What Sixfam Brings to Your 3CX Deployment:

Full Installation & Programming
Every 3CX solution is installed and configured by Sixfam’s fully trained engineers, ensuring your setup is functional, optimised, and tailored to your business needs from day one.

Flexible & Scalable
Your needs may change—3CX is built to scale. Sixfam can add features like additional users, softphones, remote workers, or advanced queue routing without the need for a full system replacement.

Local Expertise
Sixfam is a proudly Australian company with over 15 years in business and 40+years of management experience in telecommunications. Our support team speaks your language.

Ongoing Support
You’re not left on your own. Sixfam delivers ongoing support and maintenance, ensuring your system remains secure, up-to-date, and running smoothly. Fast issue resolution and proactive monitoring are part of the package.

NBN-Ready & SIP Optimised
The solution uses the latest SIP trunking technology for crystal-clear calls, replacing outdated systems. It integrates seamlessly with the NBN and only requires a stable internet connection.

Why Choose 3CX?

3CX is more than just a phone system—it’s a complete unified communications platform offering:

  • Voice, Video & Live Chat all in one
  • Softphone & mobile apps for iOS, Android, Windows, Mac
  • Call logging, auto attendants, voicemail-to-email
  • Microsoft 365, Salesforce, HubSpot, Zoho & CRM integrations
  • Call centre features: real-time reporting, wallboards, call recording
  • No lock-in contracts

Work Anywhere, Anytime

With Sixfam and 3CX, your team can work remotely or on-site with:

  • Work-from-home ready extensions
  • Web client & mobile apps
  • Secure remote access via 3CX Tunnel
  • Cloud-hosted system (e.g., AWS Extra Large instances)

Talk to Sixfam About 3CX

Whether your business is in Melbourne, Shepparton, Echuca, Albury-Wodonga, Gippsland, or anywhere in Australia, Sixfam can design, deploy, and support a 3CX phone system tailored to your needs.

Our remote deployment services include:

  • Installation and configuration of cloud or on-premise 3CX systems.
  • Ongoing remote monitoring and maintenance to ensure 24/7 reliability.
  • Multi-site and mobile workforce integration, keeping your business connected nationwide.

Contact us today to discuss your 3CX requirements, quote, or free consultation.

Frequently Asked Questions – 3CX Phone Systems

Q: What is 3CX and how does it benefit my business?
A: 3CX is a modern business phone system that supports voice, video, and messaging in one platform. It improves productivity, reduces telephony costs, and integrates with business tools like Microsoft 365 and CRM systems.

Q: Is 3CX suitable for Melbourne businesses?
A: Yes. 3CX is ideal for Melbourne offices, whether in the CBD, inner metro, or suburban locations. Sixfam ensures your 3CX system is tailored to your business size, industry, and communication needs.

Q: Can 3CX be used in regional Victoria?
A: Absolutely. Sixfam provides reliable 3CX phone systems to regional businesses in Shepparton, Echuca, Gippsland, and beyond. Remote deployment and monitoring ensure your system performs consistently, even outside metro areas.

Q: Can 3CX support remote or mobile workers?
A: Yes. 3CX includes apps for desktop, mobile, and tablet devices, allowing remote teams to make and receive calls, chat, and join video meetings from anywhere in Australia.

Q: Can 3CX scale as my business grows?
A: Yes. 3CX systems are highly scalable. Sixfam can upgrade your system to add more users, offices, or advanced features as your business expands, without disruption.

Q: Do I need to buy special phones for 3CX?
A: 3CX works with a wide range of devices. Sixfam recommends Yealink desk phones, cordless handsets, and WH6x headsets, but softphones on computers and mobile devices also work seamlessly.

Q: Can Sixfam manage 3CX systems remotely across Australia?
A: Yes. Sixfam provides Australia-wide remote deployment and support, including installation, configuration, monitoring, troubleshooting, and upgrades — ensuring your phone system works reliably anywhere.

Q: How secure is 3CX?
A: 3CX is designed with enterprise-level security, including encryption for calls, secure remote access, and configurable user permissions. Sixfam ensures your system is set up according to best security practices.

Q: Can 3CX integrate with our CRM or other business software?
A: Yes. 3CX integrates with popular CRMs like Salesforce, Zoho, and Microsoft Dynamics, as well as Microsoft 365, allowing click-to-call, call logging, and unified communication features.

With Sixfam’s Australia-wide remote deployment, businesses across Sydney, Brisbane, Perth, Adelaide, Melbourne, regional Victoria, and remote areas can access professional 3CX systems.