Simplified Telecommunications for Australian Businesses

Reliable support across Melbourne, regional Victoria, Southern NSW, and nationwide.

Our Core Values

We're committed to making telecommunications simple, reliable, and frustration-free for Australian businesses.

Customer First

Personalised service focused on your business needs.

Simplicity

Straightforward solutions without the jargon.

Local Support

No overseas call centres, just real local experts you can rely on.

Reliability

Consistent, dependable service you can trust every day.

Services We Offer

Comprehensive telecommunications solutions designed for small and medium Australian businesses.

3CX Phone Systems

Modern cloud-based phone systems with advanced features for seamless business communication.

nbn & Internet

Fast, reliable fiber optic connections designed for business needs.

Local IT Support

Australian-based technical support team ready to help your business succeed.

Mobile Plans

Telstra Wholesale mobile plans with nationwide coverage.

About Us

We're on a mission to make telecommunications simple and accessible for Australian small and medium businesses. No more dealing with frustrating major telco companies, confusing contracts, or overseas support centers.

Our team of local experts understands the unique challenges Australian businesses face. We provide personalized service, transparent pricing, and solutions that actually work for your business.

Local Support

100% Australian-based support team, providing fast, friendly assistance when you need it.

Dedicated Service

A dedicated account manager for every client, ensuring personalised support and a consistent point of contact.

Introducing 3CX Phone System

The complete business phone system with all the features you need, none of the complexity you don't.

Why Choose 3CX?

3CX is a powerful, easy-to-use phone system that replaces traditional PBX hardware with a software-based solution. Perfect for businesses of all sizes, it offers enterprise features at a fraction of the cost.
  • Save up to 80% on your phone bills
  • Easy to manage with intuitive web interface
  • Mobile and desktop apps included
  • Seamless integration with Microsoft 365 and Google Workspace

Professional Features

Auto-attendant, call queues, voicemail-to-email, and more

Team Collaboration

Video conferencing, instant messaging, and presence

Cloud-Based

Work from anywhere with mobile and desktop apps

Analytics & Reports

Detailed call analytics and performance metrics

What Our Customers Say

Don't just take our word for it. Here's what Australian businesses say about working with us.
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Elliot Jackson profile picture
Elliot Jackson
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Have now been working with Sixfam for 6 months & can confidently say they have been the best phone provider my business has ever had. we use 3XC phones now & would say to any small business out there, certainly worth a phone call to these guys if you are frustrated with the main telecom companies out there. All the staff have sung their praises as well. Cannot recommend enough!
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Amie Taylor profile picture
Amie Taylor
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We recently moved over to Sixfam for a new 3CX phone system and our internet services, replacing a setup that was no longer working well for us. Brian was great to deal with from the initial enquiry, he was quick to respond, easy to communicate with, and helped us lock in a competitive plan that actually suited our business needs rather than overselling. On the technical side, Tony and Alan were both excellent. They made the setup process straightforward, provided clear training for the team, and were very responsive when we had questions or needed help ironing out a few small quirks. Nothing ever felt like too much trouble. Overall, the transition was smooth and well-managed, and the ongoing support has been solid. Would definitely recommend Sixfam to other businesses looking for reliable phone and internet solutions.
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Kerri Beinke profile picture
Kerri Beinke
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Very happy with Travis, Nathaniel and the team at SixFam. Just transitioned our phone system over to a hosted 3CX solution. The changeover was rolled out seamlessly and makes call handling so much simpler. Our team are loving it!
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Daniel profile picture
Daniel
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I have been a Sixfam customer for a while and recently needed to upgrade my internet plan. Nathaniel was very helpful and the change was implemented the next day!
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Sarah Mercieca profile picture
Sarah Mercieca
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We recently upgraded our business phone system with SIXFAM and could not be happier with the service. Brian was fantastic in helping us secure a great deal and made the whole process of choosing the right phones simple and stress-free. When it came to installation, Tony was absolutely amazing. He went above and beyond to make sure everything was set up smoothly and took the time to show many of our team how to use the new devices. His professionalism, patience and attention to detail made the transition seamless for our business. Highly recommend SIXFAM – excellent service from start to finish.
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Jake Conder profile picture
Jake Conder
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Nathaniel and Alan are a dream to deal with, great phone system and we’re very fast to set everything up
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Howard Martin profile picture
Howard Martin
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We have been relying on SIxfam now for several years for our telecommunications. We highly recommend their services.
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Frank Mandaradoni profile picture
Frank Mandaradoni
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Highly recommend Sixfam! We moved our telecommunications services to Sixfam a couple of years ago. From the initial solution proposal to the installation, it was a pleasure dealing with Nathaniel and the team, and the ongoing support has been excellent. We have also just moved one of our other sites to Sixfam and Nathaniel and Travis have gone above and beyond to install the system at very short notice when the existing system started having intermittent issues. Sixfam are extremely reliable, always providing outstanding prompt professional and friendly customer service and support.
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AristelNetworks profile picture
AristelNetworks
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SixFam has been a client of ours for many years, they are reliable and great to work with!
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Nicole Chambers profile picture
Nicole Chambers
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Brian is always responsive and cares about our business. Defiantly recommend this local family business.

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