Services

3CX Phone System Solutions

Transform your business communications with a feature-rich, cost-effective phone system that works anywhere, anytime.

Why Businesses Choose Our 3CX Solutions

3CX is more than just a phone system, it’s a complete unified communications platform designed to keep your business connected. Get enterprise-grade features without the enterprise price tag, with 3CX solutions tailored for Australian businesses. With voice, video, and live chat all in one solution, your team can communicate seamlessly across multiple channels.

Experienced Onsite Installation

Certified installation by experienced technicians.

Have your choice of hardware

Wide range of phones and devices available.

Call, Message, meet
on-the-go

Stay connected anywhere with mobile apps.

Easy to Use Softphone App

Turn any device into a business phone.

0 Month Contract - NO LOCK IN TERMS

Flexible plans with no lock-in contracts.

Seamless Business Communication with Sixfam Support & 3CX

Sixfam offers expert support, setup, and management of the powerful 3CX Unified Communications System, designed to modernise your business phone infrastructure while keeping things flexible and future-ready.
  • Voice, Video & Live Chat all in one
  • Softphone & mobile apps for iOS, Android, Windows, Mac
  • Call logging, auto attendants, voicemail-to-email
  • Microsoft 365, Salesforce, HubSpot, Zoho & CRM integrations
  • Call centre features: real-time reporting, wallboards, call recording
  • No lock-in contracts

Our Implementation Process

From consultation to go-live, we handle everything to ensure a smooth transition to your new phone system.

01. Consultation

We discuss your business needs and design a tailored 3CX solution.

02. Planning

Our team creates a detailed implementation plan and timeline for your system.

03. Installation

Professional onsite installation with full configuration and testing.

04. Training & Support

Comprehensive training and ongoing local support to ensure your success.

What Sixfam Brings to Your 3CX Deployment

With Sixfam and 3CX, your team has the flexibility to work from anywhere, whether remotely or on-site. Work-from-home ready extensions, web and mobile apps, secure remote access via 3CX Tunnel, and cloud-hosted systems ensure reliable communication wherever your business operates.

Full Installation & Setup

Installed and configured by Sixfam’s trained engineers to suit your business from day one.

Flexible & Scalable

Easily add users, remote workers, softphones and advanced features as your business grows.

Local Australian Support

Backed by an Australian team with 15+ years in business and decades of telecom experience.

Ongoing Support

Reliable maintenance and fast support to keep your system running smoothly and securely.

NBN & SIP Ready

Modern SIP technology with seamless NBN integration and crystal-clear call quality.

Simple & Easy to Use

A user-friendly system that makes managing calls, users, and features simple for both staff and administrators.

Talk to Sixfam About 3CX

Whether your business is in Melbourne, Shepparton, Echuca, Albury-Wodonga, Gippsland, or anywhere in Australia, Sixfam can design, deploy, and support a 3CX phone system tailored to your needs.
No lock-in contracts • Australian-based support • Free consultation

See 3CX in Action

From installation to daily use, see how 3CX transforms business communications.
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Elliot Jackson profile picture
Elliot Jackson
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Have now been working with Sixfam for 6 months & can confidently say they have been the best phone provider my business has ever had. we use 3XC phones now & would say to any small business out there, certainly worth a phone call to these guys if you are frustrated with the main telecom companies out there. All the staff have sung their praises as well. Cannot recommend enough!
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Amie Taylor profile picture
Amie Taylor
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We recently moved over to Sixfam for a new 3CX phone system and our internet services, replacing a setup that was no longer working well for us. Brian was great to deal with from the initial enquiry, he was quick to respond, easy to communicate with, and helped us lock in a competitive plan that actually suited our business needs rather than overselling. On the technical side, Tony and Alan were both excellent. They made the setup process straightforward, provided clear training for the team, and were very responsive when we had questions or needed help ironing out a few small quirks. Nothing ever felt like too much trouble. Overall, the transition was smooth and well-managed, and the ongoing support has been solid. Would definitely recommend Sixfam to other businesses looking for reliable phone and internet solutions.
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Kerri Beinke profile picture
Kerri Beinke
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Very happy with Travis, Nathaniel and the team at SixFam. Just transitioned our phone system over to a hosted 3CX solution. The changeover was rolled out seamlessly and makes call handling so much simpler. Our team are loving it!
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Daniel profile picture
Daniel
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I have been a Sixfam customer for a while and recently needed to upgrade my internet plan. Nathaniel was very helpful and the change was implemented the next day!
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Sarah Mercieca profile picture
Sarah Mercieca
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We recently upgraded our business phone system with SIXFAM and could not be happier with the service. Brian was fantastic in helping us secure a great deal and made the whole process of choosing the right phones simple and stress-free. When it came to installation, Tony was absolutely amazing. He went above and beyond to make sure everything was set up smoothly and took the time to show many of our team how to use the new devices. His professionalism, patience and attention to detail made the transition seamless for our business. Highly recommend SIXFAM – excellent service from start to finish.
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Jake Conder profile picture
Jake Conder
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Nathaniel and Alan are a dream to deal with, great phone system and we’re very fast to set everything up
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Howard Martin profile picture
Howard Martin
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We have been relying on SIxfam now for several years for our telecommunications. We highly recommend their services.
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Frank Mandaradoni profile picture
Frank Mandaradoni
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Highly recommend Sixfam! We moved our telecommunications services to Sixfam a couple of years ago. From the initial solution proposal to the installation, it was a pleasure dealing with Nathaniel and the team, and the ongoing support has been excellent. We have also just moved one of our other sites to Sixfam and Nathaniel and Travis have gone above and beyond to install the system at very short notice when the existing system started having intermittent issues. Sixfam are extremely reliable, always providing outstanding prompt professional and friendly customer service and support.
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AristelNetworks profile picture
AristelNetworks
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SixFam has been a client of ours for many years, they are reliable and great to work with!
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Nicole Chambers profile picture
Nicole Chambers
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Brian is always responsive and cares about our business. Defiantly recommend this local family business.

Frequently Asked Questions

Got questions? We've got answers. Here are the most common questions we receive about 3CX.

3CX is a modern business phone system that supports voice, video, and messaging in one platform. It improves productivity, reduces telephony costs, and integrates with business tools like Microsoft 365 and CRM systems.

Yes. 3CX is ideal for Melbourne offices, whether in the CBD, inner metro, or suburban locations. Sixfam ensures your 3CX system is tailored to your business size, industry, and communication needs.

Absolutely. Sixfam provides reliable 3CX phone systems to regional businesses in Shepparton, Echuca, Gippsland, and beyond. Remote deployment and monitoring ensure your system performs consistently, even outside metro areas.

Yes. 3CX includes apps for desktop, mobile, and tablet devices, allowing remote teams to make and receive calls, chat, and join video meetings from anywhere in Australia.

Yes. 3CX systems are highly scalable. Sixfam can upgrade your system to add more users, offices, or advanced features as your business expands, without disruption.

3CX works with a wide range of devices. Sixfam recommends Yealink desk phones, cordless handsets, and WH6x headsets, but softphones on computers and mobile devices also work seamlessly.

es. Sixfam provides Australia-wide remote deployment and support, including installation, configuration, monitoring, troubleshooting, and upgrades — ensuring your phone system works reliably anywhere.

3CX is designed with enterprise-level security, including encryption for calls, secure remote access, and configurable user permissions. Sixfam ensures your system is set up according to best security practices.

Yes. 3CX integrates with popular CRMs like Salesforce, Zoho, and Microsoft Dynamics, as well as Microsoft 365, allowing click-to-call, call logging, and unified communication features.

With Sixfam’s Australia-wide remote deployment, businesses across Sydney, Brisbane, Perth, Adelaide, Melbourne, regional Victoria, and remote areas can access professional 3CX systems.

Still have questions?

Our team is here to help. Contact us for personalized answers to your specific questions.

Ready to Simplify Your Business Communications?

Join hundreds of Australian businesses who've made the switch to better, simpler telecommunications. Get a free consultation today.
No lock-in contracts • Australian-based support • Free consultation
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